Privacy Policy

PreMoss respects your privacy. This policy describes how we collect and use information when you visit our website, subscribe to updates, use our contact form, apply for a role, or complete a purchase through our storefront partner.

Information we collect

We may receive information you provide directly, such as your name, email address, phone number, message content, shipping preferences, and application details. We may also receive technical data typical of web browsing, including device type, browser information, approximate location derived from IP address, and pages visited, so we can operate, secure, and improve the site.

How we use information

We use information to respond to inquiries, process and fulfill orders, prevent fraud and abuse, improve product pages and site performance, communicate about orders or support requests, and evaluate career applications. Checkout and payment processing may be handled by trusted commerce partners such as Shopify; their privacy practices apply to data they process on their systems.

Sharing and retention

We do not sell your personal information. We may share data with service providers who help us operate email delivery, hosting, analytics, customer support, or checkout, and only as needed to provide those services. We retain information for as long as needed to fulfill the purposes above, meet legal obligations, or resolve disputes.

Your choices

You may request access to, correction of, or deletion of personal information we hold, subject to applicable law. You can also opt out of non-essential marketing emails using unsubscribe links when provided. For privacy-related requests, contact premossadmin@gmail.com. Related policies are available in our Terms of Service.